Delivery Information

  • Delivery and packing costs

  • Our delivery service only applies to you if you live in Crouch End (N8 postcode) and up to 3 miles of the surrounding radius.
  • 1. We do not add delivery and packing costs to the cost of your prescription order.
  • 2. Where multiple items are included in one order, we may dispatch the items separately.
  • 3. Prescriptions that are completed after 12:00 noon will only be delivered the following working day
  • 4. No delivery service is available on weekends and holidays
  • Next Day Delivery

  • 6. Orders made before 12 noon Monday-Thursday can be delivered within 72 hours depending on availability and your GP surgery response time.
  • 7. Orders made before Friday 6pm will be delivered on Monday. Orders placed throughout the weekend and before Monday 6pm will be delivered Tuesday.
  • Our delivery service only applies to you if you live in Crouch End (N8 postcode) and up to 3 miles of the surrounding radius.
  • Click & Collect for Prescription Items

  • 8. Click & Collect is now available for Private and NHS prescription orders however the service is not next day delivery.
  • 9. NHS prescriptions require confirmation from your GP and therefore we will send out the medicine before your required ‘Medication Due Date’.
  • 10. Private Prescriptions cannot be dispatched until you have sent your paper prescription to our postal address;
    • 1 Broadway Parade
    • Tottenham
    • London 
    • N8 9TN
  • 11. You will receive an email, text message and call from our store staff when your medication is ready to collect from your chosen store.
  • 12. All prescriptions in the same order include FREE delivery unless a discount code is applied.
  • 13. Private prescription medicines include FREE delivery (all private prescription items have a minimum order value, discuss with Pharmacist on +44 (0)20 8340 4772).
  • 14. NHS prescription medicines include FREE Delivery
  • 15. Our delivery service only applies to you if you live in Crouch End (N8 postcode) and up to 3 miles of the surrounding radius.
  • 16. Prescription items can only be dispatched once we have received your signed prescription, either in paper or electronic format.
  • Delivery of orders

  • 17. Orders are dispatched for delivery within 3 working days to the address provided by you in your order.
  • 18. Delivery timescales are estimates only. We will contact you after 48 hours if your GP surgery has not yet released your prescription and warn you of any delays.
  • 19. Our delivery service only applies to you if you live in Crouch End (N8 postcode) and up to 3 miles of the surrounding radius.